Meet the BSK Staff: Jessica Madrigal, Client Services Tech II

Jessica: Yes, of course! I was born in Vancouver, Washington. My family moved to a town called Battle Ground, Washington when I was four years old. I started school at Maple Grove Primary and then graduated from Battle Ground High School in 2012.

Interviewer: How long have you worked for BSK and what do you do for the organization?

Jessica: I have worked at BSK for two years, and this year, 2024, will mark my third year here. I got to BSK because my brother, Amador Madrigal, who worked at the VAL location as a glass cleaner, knew I was looking for a job. So, I applied at BSK and started as a courier in 2021. Then, a position became available for a login tech, and I took the opportunity to step up for the company. A couple of months went by, and I got promoted to Client Services I. Now, I am a Client Services Tech II.

Interviewer: Can you tell us about your favorite on-the-job story?

Jessica: Yes, one of my favorite on-the-job stories is about a client who occasionally brings in samples. He was saying that he was grateful for the work we do. Then, he said he would bring pizzas, and we were expecting small pizzas. When he came back, he brought in four big boxes of pizzas and sodas to show his appreciation for our hard work.

Interviewer: Thank you so much for answering all these questions today. Can we leave off with you sharing some fun facts about yourself?

Jessica: I spend time with my three pets. I have one dog named Kira, and I like to take her out on hikes. I also own two cats named Puma and Riskers. I recently started traveling to new places, beginning with a trip to Australia in 2023 with my best friend. One of my future goals is to travel to Japan in 2025.